Graphic and UX designer
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Hi, my name is Carol Liao.
I’m a multidisciplinary designer currently working in UX design.
Available for freelance projects or a chat over coffee.

Currently

Designer at The Artificial

Location

Amsterdam, The Netherlands

My designs are influenced by my roots in the fine arts and refined by my love for logical systems. My creative process evolves with every project, but I always place high value on research, understanding, and empathy.

Monolith

A tool to help retailers take action and increase their in-store conversion.

Monolith
Monolith Monolith
Monolith

Monolith

Monolith approached The Artificial to improve the clarity of their retail optimization service. We established a foundation that brings focus to users’ specific needs with a coherent suite of solutions without compromising the power of their service.

One of Monolith’s defining qualities is the artificial intelligence that provides actionable insights throughout the system. We designed a system that allowed the AI capabilities to shine at its current state, while also considering deeper integration for when qbrick gets smarter.

Our conversational method of visualizing data allows users to tell the product what data they want compared by using type-and-select fields. By eliminating the need for numerous selection fields and confusing categorizations, we shift the nuisance of interpretation from the user to the product, leaving our users free to concentrate on improvements.

How does the tool cater to those who are looking to take action and those who are looking to evaluate data? Our answer accommodates both by partitioning Monolith into a suite of solutions, with action-led and data-led tools both feeding in and supporting each other in one coherent UI. We ensured that the UI differentiates between the separate working spaces while focusing the user on the task at hand.

Sonicare Breath

A digital experience centered around animated visualizations designed to accompany a connected breath measuring device.

Philips Sonicare Breath App
Philips Sonicare Breath App Philips Sonicare Breath App
Philips Sonicare Breath App

Sonicare Breath App

When Philips Sonicare decided to include a connected breath measuring device as part of their oral health offering, they approached The Artificial to help create an inspiring digital experience.

The challenge was to find a metaphor that was both visually interesting while also hinting at the mechanics of what the product was doing. At sketch fidelity, we quickly worked through dozens of options to narrow to the most motivating and on-brand visualizations.

After establishing the metaphor, we explored a handful of design directions, ranging from literal to representative, and flat to dimensional – ensuring that the client had a comprehensive view of possibilities. The result is a design direction that features a gentle animation of particles to mimic the activity occurring in the device.

From here, we established a basic interaction model that allowed for an expanding feature set. We mapped out how things such as historic data and oral health advice would be presented to the user, and are now working on expanding the flow.

Travel Pong

A blog documenting a series of beer pong matches taking place in extraordinary locations through stories and photography.

Travel Pong
Travel Pong Travel Pong
Travel Pong

Travel Pong

Travel Pong is a storytelling and photography project made in collaboration with Daniel Asplund. Our goal was to do something unconventional in an extraordinary place, in hopes that we would be the only beings to do so.

That thought ended up taking the form of Travel Pong – the pursuit of finding captivating places around the world where we can play intense games of beer pong. But it's beer pong with some bent rules and a blog to go with it, so we can strengthen our storytelling and photography skills while creating unforgettable memories. This is our way of pushing ourselves to not only travel and write more, but to see these extraordinary places in a new context.

We started by crafting granular yet flexible rules to appropriate the game to be considerate of our surroundings. I designed and built a tumblr theme to collect our games with a scoreboard to keep our audience up to date.

View site

Huddle

An app that allows the creative community to discover conferences and keep essential details organized and up-to-date in one central place.

Huddle Conference App
Huddle Conference App Huddle Conference App
Huddle Conference App

Huddle

This experiment stemmed from the nuisance of scouring through multiple pamphlets and inconsistent mobile sites to access critical conference data and updates. My goal was to design a way to minimize time searching for information and maximize the user's engagement with the conference and fellow attendees.

I defined the product’s essential features based off results from user surveys and mapped features and personas to three user engagement points – browsing, awaiting, and attending. I created a gestural flow diagram and then tested several tools to prototype key interactions to show the app's personality through motion. The result is an app that is consistant and stays relevant regardless of the users place in the engagement cycle.

Each conference in Huddle has a consistent structure so the user always know what to expect. Using the web interface, conference organizers can assign users to an admin team and can upload content, post updates, and see gathered data. Minimizing time searching for and uploading information allows the users and organizers more time to participate in the event.

Read the prototyping article

Choice Academy

A concept campaign to change how we allow quality education to spread and be taken advantage of, regardless of an individual’s place in society.

Choice Academy
Choice Academy Choice Academy
Choice Academy

Choice Academy

Choice Academy is concept that aims to bring quality education to prison inmates. By allowing inmates to easily choose their studies and obtain an education, this program can help salvage the creativity, talent, and abilities of hundreds of thousands of people, despite the individual’s place in society.

The campaign titled "Awaken the Lost", is designed to introduce the program and encourage the outside community to participate by submitting materials and raising awareness.

The identity was inspired by the origami fortune teller, which is used in the campaign as a lighthearted metaphor for taking your future in your hands.

Connective Framework

A series of formal and conceptual design experiments to study different types of connections and evoke the intricate ways disparate things can come together.

Connective Framework Thesis Project
Connective Framework Connective Framework
Connective Framework

Connective Framework

The connections we create weave a unique framework in which we deposit new information and experiences. This framework defines us as individuals and allows us to grow in our own unique way. I created a series of experiments to explore different the dimensions of this connective framework.

By visualizing connections in various forms and media, my intention is to remind myself and others of the many intricate ways that connections can be made. Often times, they can lead us down seemingly random paths, but with each turn, our knowledge base expands and molds us into who we are.

My work uses formal and conceptual experimentation to analyze different types of connections. Connections can be made through the people we meet or the things we encounter. They can be comprised of the personal associations we have with memories or the conceptual connections we create. Each component of my thesis falls on a specific point in the connective framework, a graphic plotting system I developed to analyze the types of connections we make. Personal versus conceptual connections lie on one axis, and generated versus existing content lies on the other.

Visit site

I also dabble in front-end coding, writing, and printmaking.
I spend my spare time refining "The Carolizer" cocktail.


Specialties

UX & UI design
Print & editorial
Branding



Exhibitions and talks

The Hmm at The Volkshotel, Amsterdam, NL
Dutch Design Week, Eindhoven, NL
AIGA Best of New England, Boston, USA

CV and references available upon request.
For more information, say hello!


Contact

hello@carolliao.com



Connect

linkedin / twitter / medium / behance